Frequently Asked Questions
Question: I have found a puppy I like and I'm ready to purchase him/her! What is the next step?
Answer: If the puppy has a PayPal button located with his/her information, he/she is available! You can click the PayPal button and PayPal will step you through the purchasing process - even if you don't have a PayPal account! If you don't see a PayPal button located with the puppy's information, please call 417-293-6061 to check availability.
Question: I have used PayPal to place my deposit or pay in full for my puppy of choice. What happens next?
Answer: Once your payment has been received, you will receive an e-mail, text, or phone call from us to verify that we have received your payment. We will then update our website with your last name and state of residence, mark your puppy as adopted, and remove the PayPal button. You will also receive an email containing our purchase agreement. You need to print this purchase agreement, read over it, initial and sign in the appropriate places, scan it back in to your computer and e-mail it back to us within 24 hours to activate your health guarantee. If your puppy is flying home, we will then send your information (name, address, contact number, and preferred airport) to our transporter and he will make the necessary flight arrangements. We usually have those flight details back within 48-72 hours and we send them on to you by e-mail. If your puppy is less than seven weeks of age at the time of purchase, you will receive your flight details shortly after your puppy reaches seven weeks of age. If you plan to pick your puppy up in person, we will discuss a meeting place and time that works for everyone. Once your puppy is close to eight weeks of age (or if your puppy is already over eight weeks of age), we will schedule his/her final vet exam and have his/her health certificate issued. We will then call, text, or email you with the results of the final vet exam. At this point, if you placed a deposit or made a partial payment on your puppy, we will create a new PayPal button on our Nursery page with your puppy's information where you can make the balance payment. If you are picking your puppy up in person, the balance payment can be made in cash upon pick-up. This sounds like a lot, but we work really hard to make your experience as simple as possible! If you have any questions along the way, please don't hesitate to ask! We are nearly always available by phone at 417-293-6061!
Question: Is transportation by air safe for my puppy?
Answer: Yes! The airlines fly live animals in a climate controlled, pressurized area of the plane and transportation via the airlines is safe.
Question: What is included in the purchase price?
Answer: The purchase price of each puppy includes his/her AKC registration application, a three generation puppy pedigree from the AKC, a record of the vaccinations and de-wormings that each puppy has received, a vet check, and a health certificate.
Question: What brand of food is my puppy currently eating?
Answer: We start our puppies on Victor Hi-Pro Plus for Active Dogs and Puppies. You can find more information about this food and locate a dealer near you by visiting their website here:
We will be able to send a small amount of this food with your puppy if he/she is flying and it will be attached to the top of his/her kennel. If we meet you in person, we will bring a small amount of food for your puppy. It won't be a lot, but it will get you by for a day or two. Please do your best to locate this food or have your preferred brand available when you bring your puppy home. If you are switching brands, please do so as slowly as possible to help prevent stomach upset.
Question: What is required of me once I bring my puppy home?
Answer: You will need to schedule a vet appointment for your new puppy within 72 hours of receiving him/her! If an abnormality is found, we will need to see the documentation from your vet - you can scan it in and email it to us. If your vet agrees with our vet as to the health of your puppy, no further documentation is necessary, but we would appreciate an e-mail from you stating that you took your puppy to the vet and he/she was found to be healthy.
Make sure your puppy is eating and drinking! If your puppy is stressed and will not eat the dry food, please try letting the dry food soak in warm water for a bit or add canned puppy food to the dry food to see if he/she will eat.
Puppy obedience classes are very helpful in training your newest family member. With a Boxer, we cannot stress enough how important consistent training is! Please schedule your puppy for training classes once he/she is complete on vaccinations (usually around 16 weeks of age). We cannot make you take this step, but we want to stress how crucial this can be to the happiness of your family as a whole! A well trained Boxer is a well loved Boxer and is an absolute JOY to be around!